Privacy Policy

Privacy Policy
morqellarl™ · PERSONAL INFORMATION

Privacy Policy

This Privacy Policy describes how morqellarl™ collects, uses, discloses, retains, and protects personal information when you visit our website, purchase products, or communicate with us.

Last updated: October 10, 2026
Store operator: morqellarl™ is owned and operated by Hangzhou Fiwensite Intelligent Data Technology Co., Ltd.

Information We May Collect

Depending on how you interact with our store, we may collect or process the following categories of information:

  • Contact information, including your name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information, including purchased products, order value, shipping details, payment status, returns, and refunds.
  • Account information if you choose to create or use a customer account.
  • Information you provide when communicating with customer support.
  • Device and website usage information, such as browser type, device type, IP address, cookies, and website interactions.
  • Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.

morqellarl™ does not store complete credit or debit card numbers on its own servers.

How Information Is Collected

Personal information may be collected:

  • Directly from you when you place an order or contact us.
  • Automatically through cookies, pixels, logs, and similar technologies when you use our website.
  • From Shopify, payment providers, shipping carriers, fulfillment partners, and other service providers involved in transactions.
  • From advertising, analytics, or marketing services where those services are enabled and permitted.

Why We Use Personal Information

Personal information may be used to:

  • Process, verify, fulfill, and deliver orders.
  • Send order confirmations, shipment notices, and tracking information.
  • Provide customer service and respond to inquiries.
  • Review returns, refunds, disputes, and payment questions.
  • Detect and prevent fraud, misuse, and security incidents.
  • Maintain, troubleshoot, analyze, and improve our website and shopping experience.
  • Personalize content or provide marketing communications where permitted.

Cookies & Similar Technologies

morqellarl™ and services supporting our store may use cookies, pixels, logs, and similar technologies to support website functionality, checkout operations, shopping preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device settings, and available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies that are necessary for store operation may affect shopping-cart functionality, account access, checkout, or other website features.

Service Providers & Disclosure

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions, or provide requested services.

  • Shopify and other e-commerce technology providers.
  • Payment processors, banks, and financial-service providers.
  • Shipping carriers, warehouses, and fulfillment partners.
  • Customer-service and communication providers.
  • Analytics, hosting, website-security, and fraud-prevention providers.
  • Advertising and marketing providers where those services are enabled and permitted.
  • Professional advisers, insurers, auditors, or business service providers where reasonably necessary.
  • Government, regulatory, or law-enforcement authorities where disclosure is required or permitted by law.

We may also disclose information in connection with a business reorganization, merger, financing, acquisition, sale, or transfer, subject to applicable requirements.

Sale, Sharing & Targeted Advertising

morqellarl™ does not sell personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on our store, certain advertising-related disclosures may be considered a “sale,” “sharing,” or use for targeted advertising under applicable privacy laws, even when no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through our store privacy controls or by contacting:

service@morqellarl.com

Shopify

Our online store uses Shopify’s e-commerce infrastructure. Information necessary to operate the store, process purchases, and provide checkout functionality may be processed by Shopify and applicable service providers according to their own privacy practices and legal obligations.

Data Retention

Personal information is retained only for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable requirements.

Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have rights concerning your personal information, including the right to:

  • Request access to certain personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Receive a portable copy of certain information.
  • Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain decisions concerning a privacy request where applicable.
  • Exercise applicable rights without unlawful discrimination.

These rights are subject to applicable exceptions and limitations. We may need to verify your identity and request before taking action.

Submitting a Privacy Request

To submit a privacy-related request, email:

service@morqellarl.com

Please include the subject line: Privacy Request

Please describe the request and provide enough information for us to identify the relevant account, order, or transaction.

For your security, do not send complete payment-card information or banking information by email.

Where permitted, an authorized agent may submit a request on your behalf. We may request evidence of the agent’s authority and may need to verify your identity directly.

Marketing Communications

If you choose to receive promotional emails, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.

Transactional communications relating to purchases, payments, shipments, returns, refunds, security, or customer-support matters may still be sent where necessary.

Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized account or order activity.

Children’s Privacy

morqellarl™ provides products designed for family environments and children's spaces. Our website is intended for general consumer shopping and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information, please contact us so the matter can be reviewed.

International Processing

Because morqellarl™ and its service providers may operate internationally, personal information may be processed or stored in jurisdictions different from the location from which you access our website.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Third-Party Services & Links

Our website may rely on or provide links to third-party websites, platforms, or services.

Their collection and handling of information are governed by their own privacy policies and terms.

We encourage you to review the privacy information provided by any third-party service before submitting personal information to it.

Changes to This Policy

We may revise this Privacy Policy when our services, technology, business practices, service providers, or applicable requirements change.

The current version will be posted on this page with an updated revision date.

Where appropriate, we may provide additional notice of material changes.

Have a privacy question?

Contact morqellarl™ and use “Privacy Request” as your email subject. Our customer support team is available daily from 8:00 AM–10:00 PM and aims to respond within 1–2 Business Days.

Submit a Privacy Request
PRIVACY CONTACT
Business Information
BRAND NAME morqellarl™
COMPANY NAME Hangzhou Fiwensite Intelligent Data Technology Co., Ltd.
UNIFIED SOCIAL CREDIT CODE 91330113MAEGWA359A
COMPANY TYPE Limited Liability Company (Privately Held)
REPRESENTATIVE Sun Aijuan
REGISTERED BUSINESS ADDRESS Room 532, 5th Floor, Building 10, No. 28 Linping Avenue, Donghu Subdistrict, Linping District, Hangzhou, Zhejiang, China
CUSTOMER SUPPORT EMAIL service@morqellarl.com
CUSTOMER SUPPORT PHONE +86 134 3528 4675
BUSINESS HOURS 8:00 AM–10:00 PM Daily